The Administrative Division oversees the essential administrative, investigative, and support functions of the Grand Island Police Department. Core responsibilities include budget development, financial oversight, and grant management. The Division also encompasses several key operational areas, including Training and Personnel Services, which manages employee training, hiring, retention, and recruitment. The Law Enforcement Center’s Custodial and Building Maintenance team also operates under this Division. Administrative oversight further extends to fleet services and equipment management, as well as the supervision of Community Service Officers and Animal Control Officers.  The Administrative Division additionally includes the Criminal Investigation Unit (CID), which is composed of multiple specialized investigative units, some of which operate from offsite locations. CID is responsible for investigating major crimes and conducting follow‑up investigations that require extensive or specialized expertise. Units within CID include the General Investigations Unit, the Tri‑Cities Drug Enforcement Team (officers and supervisors), and Child Abuse Investigators.

The Patrol Division is responsible for providing uniformed patrol services throughout the City. The City is divided into North and South geographical teams, each staffed with sergeants and officers who provide coverage around the clock. Patrol officers utilize marked and unmarked vehicles, bicycles, and foot patrol to carry out their duties. As the Division with the most frequent public interaction, Patrol responds to the majority of calls for service, criminal incidents, and traffic accidents.  Also within this Division is the Special Operations Unit, which includes the School Resource Officers, the Hall County Housing Authority Officer, the Gang Unit, the Cyber Crime Unit, Community Engagement personnel, and the Crime Analyst.

The Support Services Division encompasses several essential units that provide critical operational and administrative support to the Grand Island Police Department. This includes the Records Department, which is divided into two primary areas: the Records Management Unit and the Service Desk. The Records Management Unit is responsible for report entry, crime coding, report maintenance, and the dissemination of records. The Service Desk serves as the central hub of the Department, managing all incoming phone calls and assisting visitors to the Law Enforcement Center. This Unit also maintains public records and performs report entry functions. The Property and Evidence Section, also part of Support Services, oversees the storage, documentation, compliance, and release of all property and evidence. Another key component of the Division is the Victim Assistance Unit, which works closely with victims of crime throughout Grand Island and Hall County, providing support, resources, and guidance. In addition to overseeing these specialized support units, Cindy manages several essential administrative functions for the Department, including payroll, accounts payable and receivable, budget preparation, grant management, and ensuring the accuracy of departmental crime reporting.