The Grand Island City Utilities Customer Service Center is located at 1306 W 3rd Street. The Customer Service Center features a private customer service area, cashier window with ADA accommodations, adequate and convenient parking, staffed drive-up window, and an after hours drop box next to the drive-up window.

All utility accounts are billed on a monthly basis on actual meter readings when meters are accessible. Water meters that do not have remote reading devices are read quarterly and are minimum estimated on the non-read months. If you would like to have a remote read type water meter, please contact the Water Division here for a price quote.

When moving to a new residence, you always face many last-minute details. One detail that we can make easier is connecting your electric and water service at your new residence. To apply, fill out on of the applications below and provide us with required documents listed.

Start Residential Service as a...
Property Owner With No Spouse or Co-Applicant

Property Owner With a Spouse or Co-Applicant

Tentant or Renter

Stop Residential Service as a...
Property Owner

Property Owner Selling Privately

Tenant or Renter With Roommates

Tenant or Renter With No Roommates

Transfer Residential Service as a...
Buyer With a Spouse or Co-Applicant

Buyer With No Spouse or Co-Applicant

Tenant or Renter

Opening a Business or Have a Multi Unit Building?

Are you opening a new business or transferring your business to a new location? To apply, fill out the application below and provide us with required documents listed.

Start Commercial/Industrial Service as a...
Business or Industry Account

Individual/Proprietor Account

Stop Commercial/Industrial Service as a...
Individual Sell/Selling your Business Through a Real Estate Agency

Individual Sell/Selling your Business Through Private Sale

Individual Sell/Selling your Business Through Other

Individual Rent/Renting your Business

Transfer Commercial/Industrial Service as a...

Commercial/Industrial Account